Liad Wagman on Airbnb Safety Reviews
ICLE Academic Affiliate Liad Wagman was quoted in a Travel Tomorrow piece on his recent findings regarding the effect of safety reviews on Airbnb bookings:
The team found that only 0.5 percent of the reviews flagged safety. Nearly half of them were vicinity safety reviews. “These numbers show that even rare safety reviews can shape guest behaviour and underscore the importance of decisions by digital platforms regarding their review systems,” said Liad Wagman, one of the co-authors of the study.
Read the full piece here.